Knowledge Base

Contains an overview of the methods by which we provide support to our customers if a suspected "Calculation Issue / Error" needs to be investigated. (2 pages)

This document must be followed when reporting a suspected Calculation issue to QuantityWare via the Support Portal.
(17 pages)

Complete this questionnaire and attach it to a Calculation Issues Ticket when raising a calculation issue with us (via the Service Portal). This enables us to efficiently and effectively work with you to resolve your issue. (NOTE: Word 2010 or above required to view/edit) (18 pages)

How do I apply for QuantityWare Test licenses and what steps do I follow to install the solution? Where can I see the corresponding license price category for my companies usage? (5 pages)

Documents all aspects of the CTP solution: Cockpit, Test Scenarios, Reference Template, Legacy Configurations Enhancement, Customizing Transactions, Web Services, Security, IP statement, Abbreviations and Documentation Rules. (89 pages)

A "Must Read". Defines all steps, additional documents and notes that should be followed when installing or upgrading a BCS or BCP installation. (30 pages)

"Must-Read" information for installation of BCS, or the upgrading of BCS or BCP installations. (7 pages)

Enables customers and consultants to leverage a "Best Practices" project structure and, at a high level, define the time and resources required to complete a specific set of tasks that have been proven to lead to a comprehensive implementation.
(30 pages)

A complete definition of all standards supported by CTP. E.g. Calculation models, CTPL, Mass / Weight & UoM Conversion Factors, and Instllation test details. (12 pages)

Documents all aspects of the CTG solution: Cockpit, Test Scenarios, Reference Template, UoM Definitions, Conversion Group configuration, Legacy configuration enhancement, Customizing transactions, IP Policy, Abbreviations and Documentation rules. (77 pages)