Our self-assessment questionnaire is used by prospective and existing customers to determine their position on our pricing matrix, ensuring the costs charged for our BCS solution fairly reflect each organization’s usage profile.
To do this, the questionnaire gathers three key pieces of information:
This key information is determined from your answers to several multiple-choice questions.
Organizations wishing to sign up to a paid BCS usage agreement need to complete the questionnaire as a first step.
If you wish to test BCS prior to purchase, you should complete a Test Usage Key Request, and complete a questionnaire at a later point in time.
Organizations with a productive BCS agreement are required to perform an annual appraisal of their previous year’s questionnaire results, in order to renew their BCS usage agreement (ensuring provision of usage keys and support).
Organizations testing BCS and wishing to enter a productive BCS agreement must complete the questionnaire as a first step.
It is vital that the information provided by you in the questionnaire is accurate, as this information is used as the key input for commencing or continuing a legally binding agreement between your organization and QuantityWare.
To assist you with the completion of the questionnaire, we provide an “offline” copy of the questionnaire, which you may use to discuss your organization’s answers with your colleagues.
If required, please download a copy of the offline Usage Questionnaire PDF.
The self-assessment questionnaire is available on the QuantityWare Service Portal; accessed from the navigation menu on the Service Portal login screen.
Prior answering the questions, we require you to enter your organization details, your contact details and the detail of the manager who will sign-off the completed questionnaire.
This is required so that we can get in touch with you to provide a quote, along with test usage keys for your selected BCS software if required.
We require a “manager / sign-off” contact to be specified, as they will provide digital sign-off for the completed questionnaire prior to processing by QuantityWare. If you have the authority to fulfil this function, you may specify your own details as the “manager / sign-off” contact.
Each of the questions are multiple-choice and must be answered for each product selected (where applicable).
A question will often be preceded with background information that explains the reason for the question, with links to information that will help you provide an accurate answer:
The questions are split into three categories, in the following order:
To complete the questionnaire, you must answer every question.
Once all questions are answered, we display a results summary below the questions, showing, for each of the products you selected:
Any discounts are displayed, along with an explanation behind the discount logic.
Below the list of selected products is a total price. Please note that all prices displayed are Net (i.e. excluding all taxes, duties, tariffs etc.) and may be subject to change.
A “Condensate Add-On” may be required if you specify that your organization processes “Condensate” via your Gas operations.
This is because Condensate calculations require the use of a petroleum quantity conversion standard, which is not supported by BCG or CTG.
Our “Condensate Add-On” allows you to perform productive condensate calculations (BCG) or validate legacy calculations (CTG), without requiring the full BCP or CTP product, and is provided at a discounted rate.
The add-on is only required if one of the following is true:
To submit the questionnaire, read through the notices shown in the “Submit Results” section of the screen and confirm you understand, complete the ReCAPTCHA challenge and click “Submit Results”.
If there are any issues with the data you have entered, or you missed any key data, a message will be shown describing what needs to be changed.
If there are no issues found, your questionnaire will be submitted.
On the submission confirmation screen, you will have an opportunity to download a PDF copy of your completed questionnaire for review:
You will be sent a confirmation email that the submission has been completed and requires sign-off from your manager.
This email will include a link to a View Questionnaire page, which is used to:
The manager will be sent an email containing a link to a similar page (see below).
Firstly, the manager / sign-off contact must choose to either approve or reject the completed questionnaire.
They will receive an email containing a link to an Approve Questionnaire page, which is used to:
The manager / sign-off contact then decides to:
If we have any questions regarding your Questionnaire, we will be in touch using the Portal. You will receive an email containing our comments.
This email will contain a link to the View/Approve Questionnaire page. Use the “Discuss” tab in this page to reply to us.
If we require you to make changes to your submitted Questionnaire, we will send you an email explaining what needs changing, and a link to the “reopened” Questionnaire for you to edit.
Follow this link to make the required changes to the Questionnaire, and resubmit the Questionnaire to us.
Once any questions / changes have been resolved, we will confirm the Questionnaire results and continue as follows:
Once the agreement is in place, a valid purchase order has been received or invoices have been paid, productive usage keys and full Service Portal access for your selected software will be provided for the agreed payment period.
If you are an existing QuantityWare customer, you can access your organization’s previously processed questionnaires in the following areas:
Navigate to the Customer Profile, then the “Questionnaires” tab to view a summary of your organization’s most recent questionnaire, and a list of all previous questionnaires.
Click on any one of the questionnaires to view the results summary and full list of answers. You can also download a PDF copy of the completed questionnaire from within the questionnaire viewer.
Each completed questionnaire is assigned a ticket in the Portal, which is assigned to your organization on completion.
Filter the category in the Ticket List to “Usage Questionnaire” (and remove any other filters) to easily view them.
Click on a Usage Questionnaire ticket, then the “Questionnaire” tab to view the results summary and full list of answers. You can also download a PDF copy of the completed questionnaire from within the tab.
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