What is the QuantityWare support procedure concerning new quantity conversion requirements – “Development” tickets ?

The QuantiyWare Mission Statement provides the overall guidance for our software development strategy:

Overview

QuantityWare has a clearly defined continuous improvement strategy. Core of this strategy is the BCS Supported Products Manual, which defines all oil, gas, and energy products for which QuantityWare already offers or plans to offer implementations of quantity conversion standards. This depends on the availability of national/international measurement standards and customer requirements*. For a detailed list of standards supported with BCS, refer to the document “Supported Standards Manual” for each specific BCS product and release level:

• “Supported Standards Manuals”

For currently listed (supported) measurement standards, QuantityWare regularly checks for new versions. As a part of the continuous improvement strategy, measurement standard updates are usually provided within the next planned CSP .
All updates are announced in the news item section of our website and are included into a new version of the relevant BCS Supported Standards Manual. Note 000101 contains a comprehensive list of all currently planned updates and new standard development inclusions.

New Requirements

1. New requirements for supported products must be raised via a ticket (category “Development”) in the QuantityWare Support Portal.
2. QuantityWare experts analyze such new requirements and perform a feasibility appraisal upon which an implementation decision is made. This feasibility appraisal requires, that a national or international measurement standard (e.g. API, ASTM, ISO, AGA, … ) is available (in english, with a clear specification and implementation guidelines definining the algorithm for the calculations). If a new implementation is to be provided, one of the following delivery options will be selected:
3. New implementations are shipped within the next planned CSP. See note 000086 for details concerning the BCS support and release lifecycle.
4. If the new requirement needs to be solved faster, it may be solved either via:

• • Advanced Development (AD) – also possible for new national or international standard version support – or
  • Generic Customer Development (GCD) – or
  • Specific Customer Development (SCD).

Read note 000099 for details concerning AD, GCD and SCD developments.

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* Scientific and engineering papers are not considered as measurement standards. These may be the basis for the development of a national or international measurement standard, but are not in general acceptable for a customer driven development requirement to QuantityWare.

Categories: BCS Generic Customer Developments FAQs | Support FAQs

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