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Pricing & Usage FAQs

Answers to common questions regarding pricing and usage

What is included in "Annual Usage"?

A valid Usage Agreement provides the following benefits:

  • Access to the QuantityWare service portal, providing:
    • Ticketing system for issue reporting and resolution
    • Self-service usage key generation
      (for every requested SAP System within the scale of the agreement)
    • Portal user management
    • Installation files
    • Maintenance files
    • Agreement data.
  • Maintenance request support (see here for details and priorities).
  • Upgrade rights (i.e. from BCS 30A (NetWeaver) to BCS 30B (S/4)).
  • Access to our “Continuous Improvement” service.

This is a brief high-level overview,

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What is your value proposition?

From the earliest days, we have made a Value Proposition document available to our customers – it can be found in the Knowledge Base and lists all benefits from the offloading of development cost and maintenance to GRC aspects.

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How is “National / Simple” pricing determined?

Maximum Support – Minimum Hurdle

Sometimes prospective customers ask us why is there such a large “step” in our pricing matrix between the “National / Simple” and “National / Standard” positions. As our prices are openly available on our website,  we have decided to publish this question and its answer in a public text as well.

SAP Oil & Gas customers have always had to use a third party solution for bulk goods quantity conversion calculations.

We have always aimed to serve the entire industry with our solution,

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